Privacy Policy

Effective Date: August 28, 2025

Los Feliz Laundry (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through SMS text messages.

1. Information We Collect

We may collect the following types of information:

• Information you provide directly (such as your name, phone number, or email) when you contact us or request services.

• Transaction details related to your order or service.
• Communications you send us by phone, SMS, email, or other channels.

2. How We Use Your Information

We use your information to:
• Respond to your inquiries and provide customer support.
• Send you order confirmations, updates, and service-related messages.
• Improve our services and communications.
We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. SMS Messaging

By contacting us, you agree to receive SMS messages related to your inquiry or service.

• Message frequency varies.
• Message and data rates may apply.
• You can opt out at any time by replying STOP. Reply HELP for more information.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

5. Your Choices

You may opt out of receiving SMS messages at any time. If you wish to update, access, or delete your personal information, please contact us at info@losfelizlaundry.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.

7. Contact Us:

Los Feliz Laundry
1802 1/2 Hillhurst Ave, Los Angeles, CA, 90027

info@losfelizlaundry.com